Remove A Customer Credit From An Invoice
| Document Version | v.3 |
|---|---|
| Document Last Updated | 2/14/24 |
| Software Version Documented | v.9.9.2 |
Remove A Customer Credit From An Invoice
This knowledge base article demonstrates how to remove a customer’s credit from an invoice. This is useful in situations where a customer credit was applied to the wrong invoice.
Invoice
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The first thing you will want to do is open the invoice:
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Next, you will need to click the button next to the Credit Applied amount:
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Simply right-click on the customer credit in the Credit Applied section and choose the Remove Applied Credit option.
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Now the customer credit will be removed from the invoice, and can now be applied to a different one.
